- Brand : HP
- Product name : 3 year Active Care Next Business Day Response Onsite Notebook Solution Support
- Product code : U52W9E
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created/standardized by Icecat
- Product views : 45661
- Info modified on : 10 Jul 2024 16:38:45
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Long product name HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support
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3 year Active Care Next Business Day Response Onsite Notebook Solution Support
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HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support
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HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
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Short summary description HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support
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HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support, 3 year(s), On-site, 9x5
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Long summary description HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support
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HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support. Number of years: 3 year(s), Service time (hours x days): 9x5, Type: On-site
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Fast response timesOptimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
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Quick resolutionsHelp reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
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High device uptimeGet fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
| Features | |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Service time (hours x days) | 9x5 |
| Number of years | 3 year(s) |
| On-site support | |
| Parts replacement | |
| Supplier features | |
|---|---|
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Supplier features | |
|---|---|
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | PC Solution; Active Care |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
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